Stay Home, Stay Safe
WHAT DOES THE STAY HOME, STAY SAFE ORDER MEAN FOR PARKSIDE?
In an effort to combat the spread of COVID-19, Governor Whitmer issued a Michigan-wide Stay Home, Stay Safe order, effective March 24 at 12:01 a.m. This order prohibits businesses from requiring workers to leave their homes unless they are necessary to conduct minimum basic operations. Financial Institutions, including credit unions, are considered “essential” businesses, and we will remain open and continue to serve our membership. We are taking every measure to keep our employees safe and healthy while we support the financial needs of our membership.
We have limited staff working in our branches to provide drive-up services, to keep our ATMs up and running, and to process night deposit box items that require posting. The safety of our members and employees is of crucial concern, and our branches and work areas are being thoroughly cleaned throughout the day. Staff have been directed to practice social distancing at all times, and to wash and sanitize their hands regularly as they work.
Over 65% of our staff has transitioned from working in the branches and administrative offices to working from home. These dedicated employees are processing payrolls and loan requests, posting payments, ordering debit cards, assisting with setting up online service, and many other vital operations. Please reach out to our team if you have any questions or concerns that we can assist with. You may give us a call at 734.525.0700 or you may submit a question by clicking here.
We will maintain the following drive thru hours at our Livonia and Westland branches:
• Monday, Tuesday, Thursday, Friday: 9 a.m. to 5 p.m.
• Wednesday: 10 a.m. to 5 p.m.
• Saturday: 9 a.m. to 1 p.m.
Note that both the Westland and Livonia drive thrus will be open on Saturdays. Parkside’s Dearborn branches will remain closed at this time.
Parkside offers a variety of account services, which are convenient options for accessing account balance information, making payments, and transferring money. These services include online banking and bill pay, mobile banking with mobile deposit, shared branching and ATMS, and telephone banking. Please click here to access information on each of these services.
KEEPING OUR MEMBERSHIP UPDATED
Parkside will continue to keep our membership updated via email. We advise you to periodically check our website (ParksideCU.org), as “alerts” will be posted as necessary on the home page as well as in the News & Events section. Please note that at this time, it is not possible to include these alerts in our mobile app, so we encourage members who use the app to also check our website. Additionally, we utilize our Facebook page to quickly inform members of breaking news. Click here to view our Facebook page. Be sure to “like” our page in order to receive our posts in your newsfeed.
A FINAL NOTE
Parkside Credit Union’s staff and management are grateful for all of our members who continue to support their credit union. Thank you for recognizing that our work of supporting the financial well-being of our members and communities is more important than ever. Please be assured that Parkside is strong and stable with adequate capital to sustain us during this crisis. Credit unions are cooperatives and Parkside is here to continue to meet all of our members’ financial needs. We thank you for your patience and for your efforts to meet your financial obligations, allowing us to be better able to support those who need more assistance during this time.