Change to Parkside Account Usernames

As part of our ongoing effort to increase the security of our members’ accounts, we will be implementing a change to online and mobile banking usernames/IDs. Beginning September 1, members who currently log in to online and/or banking using their account number will be prompted to change their username.

The new username is not case sensitive, however it must be 1-20 characters long, and must adhere to the following rules:

  • Cannot begin with any special characters.
  • Cannot begin or end with a space.­­­
  • Cannot contain your account number.
  • Cannot contain your first or last name.
  • Cannot be all numbers.

Please note that the new username will be valid in online banking and Parkside’s mobile app.

If you have any questions or require assistance with this change, please do not hesitate to contact us at 734.525.0700.