Telephone Banking

(866) 554-1584

24-hour access to your Parkside Credit Union accounts is as close as your telephone. Review account balances, transfer funds between accounts, make loan payments and much more.

Step by Step

1.  Using your touch-tone phone, call 866.554.1584
2.  You will be asked to enter your members number. Then press the # key. Next you will be prompted to enter your PIN followed by the # key.
*First time users – your PIN number will be the last four digits of your social security number. You will be asked to change your PIN after your first login.
3.  From this point, the procedure will vary based on the transaction you wish to complete.
4.  When you have finished your transaction, simply hang up the phone.

Tips

  • Press the # key when asked. This signals CU*Talk to act upon your entry
  • Keep your PIN number confidential. This protects your privacy an dkeeps other sfrom gaining access to your accounts
  • When entering dollar amounts, decimals are not required. For example, you would enter $25.00 as 2500
  • Be extra careful when entering your PIN and member number. Entering a PIN incorrectly three times will disable access to that account through Telephone Banking. If this happens, contact the credit union for reactivation.

Main Menu Options:

1- Account inquiries, including balances and a list of recent transactions
2- Perform money transactions, including transfers
3- Hear current CU rates or calculate estimated loan payments
4- Change your Telephone Banking PIN
5- Change to a different member number
6- Other CU services, including location and hours
8- Repeat this menu
9- End the call
0- Hear the tutorial (Press 1 to be connected to a credit union associate when prompted)

Common Suffixes:

Savings……………………………………..000
Classic Checking………………………..003
Christmas Clubs………………………..009
Money Market…………………………..111
Insurance Account…………………….007

*Certificate and loan codes are printed on your statement

 

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